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Call Center Executive (Hausa Speaking) in Lagos

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Job Detail

  • Offered Salary Below 75,000
  • Year Of Experience 1 To 2 Years
  • Experience Junior Level
  • Gender None
  • Industry Others
  • Qualifications HND/First Degree

Job Description

Call Center Executive (Hausa Speaking) in Lagos

 

Job Title: Call Center Executive (Hausa Speaking)

 

Location: Lagos

 

Duties

  • Managing large amounts of inbound and outbound calls promptly.
  • Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call centre database in a comprehensible way.

 

Requirements

  • BSC/HND certificate with a minimum of 2 years experience in a call centre or customer service environment.
  • Applicants must have a good understanding of English and Hausa Languages.
  • Must be able to read, speak and write English and Hausa languages fluently.
  • Accurate comprehension, interpretation and capturing of information, accuracy, and timely response to calls.
  • Proficient in usage of Microsoft packages.
  • Fluency in Hausa Language is a must
  • Knowledge of customer service telephony and technology.
  • Good data entry and typing skills.
  • Excellent communication and problem-solving skills.
  • Ability to understand individual differences.
  • Proficiency in driving Sales will be an added advantage.

 

Only experienced Hausa Speaking candidates will be contacted.

Click on the link below to apply

https://docs.google.com/forms/d/1HXlYNOL5ZAjaDye_ztt4LKlL46gelbmetM-N3jmPplE

 

Required skills

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