Kuşadası Escort antalya oto kiralama

Job Detail


SALES SERVICE EXECUTIVE/CUSTOMER CARE UNIT

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About Company

Our client ,a major financial instituition is in seacrh of dedicated,smart,and IT savvy graduates for Customer care opportunities in specific locations across the country.

Job Responsibilities


  1. KEY RESPONSIBILITIES
  2. ·
  3. Welcome customers as they arrive into the banking hall with a warm and pleasant disposition.
  4. ·
  5. Provide customers and visitors with useful information on banks products and services
  6. ·
  7. Guide and manage customers seamlessly within the banking hall, ensuring TAT is achieved
  8. ·
  9. Provide support for security guards in queue management
  10. ·
  11. Act as the "Quality Control Officer" with respect to ensuring that the branch is clean and well maintained.
  12. ·
  13. Report all perceived negative/suspicious observations to the HBO/HCSU/Customer Care Unit for
  14. resolution.
  15. ·
  16. Support the customer service desk at all times, ensuring that customers are continually delighted.
  17. Any other function as may be assigned by the HBO/HCSU/ Customer Care Unit.
  18. Key Performance Indicators.
  19. ·
  20. Customer feedback on customer experience
  21. ·
  22. Timely rendition of weekly report

Qualifications

 ·    BSC/HND or its equivalent.

·         Candidate should be IT savvy

·         Candidate should not be above 26yrs

·         Candidate should reside close to the recommended branches which are listed below .(EDO STATE.)

1.       Benin- Ugbowo

2.       Auchi ,Igarra Road

3.       Dawson Road

4.       Agbor Road, Benin

5.       Mission Rd,Benin

6.       Akpakpava Benin

7.       Benin Akpakpava 2

8.       Benin- Airport Road

9.       Iguobazuwa

10.   Iruekpen

11.   Ekpoma

12.   Igueben

13.   Uromi 

Requirements


  1. · Courteous, respectful and cultured
  2. ·
  3. · Friendly disposition
  4. ·
  5. · Good Communication skills
  6. ·
  7. · Good interpersonal skills
  8. ·
  9. · Basic knowledge on bank’s products and services.
  10. ·
  11. · Industry knowledge
  12. ·
  13. · Physical stamina
  14. ·
  15. · Tolerant
  16. ·
  17. · Positive attitude
  18.  
  19. Key Competency Requirements
  20. ·
  21. Banks Products and services.
Summary

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