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Job Detail


BO ZTE Wireless

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About Company

Our client is reputable telecommunication giant in Africa.

Job Responsibilities


1.Resolve the tickets as per priority of the tickets.                                                                                   

2.Check Database configuration ,

3.Analyse traffic report  ,

5.Analyse significant traces at the end of selection.

5.SLAs are met for all the tickets.

6.Implementing the latest software versions as per R&D suggestions across the live network

7.Implementing the rectifications in terms of hardware replacements.

8.Ensure that the customer is updated with the latest bulletins which are being released ,

9.Ensure that they are implemented in the network

10.Ensure periodic Health checkup of the Wireless subsystem

11.Analysis of the traces for calls.

12.Ensuring Precaution bulletin from HQ is adhered

Qualifications

1.Resolve the tickets as per priority of the tickets.                                                                                   

2.Check Database configuration ,

3.Analyse traffic report  ,

5.Analyse significant traces at the end of selection.

5.SLAs are met for all the tickets.

6.Implementing the latest software versions as per R&D suggestions across the live network

7.Implementing the rectifications in terms of hardware replacements.

8.Ensure that the customer is updated with the latest bulletins which are being released ,

9.Ensure that they are implemented in the network

10.Ensure periodic Health checkup of the Wireless subsystem

11.Analysis of the traces for calls.

12.Ensuring Precaution bulletin from HQ is adhered

INCLUDING

1.Knowledge of network elements in domain expert area (TXN, BSS, RAN, Core, IN & VAS, Data Services); continue to develop expertise with current and emerging technologies

2.Demonstrated fault identification and troubleshooting skills

3.Ability to multi-task and work in a high pressure environment

4.Experience with domain products in mobile Network

5.Familiarity with ZTE products a plus

Requirements


1.Knowledge of network elements in domain expert area (TXN, BSS, RAN, Core, IN & VAS, Data Services); continue to develop expertise with current and emerging technologies

2.Demonstrated fault identification and troubleshooting skills

3.Ability to multi-task and work in a high pressure environment

4.Experience with domain products in mobile Network

5.Familiarity with ZTE products a plus

Summary