Service Level Agreement Administrator

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  • Location:

    Lagos, Nigeria
  • Industry:

    ICT / Telecommunications
  • Specialization:

    Telecom
  • Job Type:

    Full-time
  • Salary:

    Negotiable
  • Required Experience:

    2 to 5 years
  • Posted:

    20th March, 2018 (1 month ago)
  • Application Deadline:

    26th March, 2018

Name: AssisttoHire.com
Email: info@assisttohire.com
Phone: 324562524
Website: assisttohire.com
Address: No. 5 Prince Adelowo Adedeji Street Lekki Lagos Nigeria,

Job Description

  • Work with different levels of personnel within the organization to analyze and establish status of each customer service level agreement.
  • Coordinate actions with internal stakeholders and legal teams on contract administration.
  • Report status of current contract processes to management.
  • Review and update contract repository.
  • Serve as a liaison between internal and external parties during contract development and negotiation stages.
  • Normal  working conditions
  • May be required to work extended hours
  • Willingness to travel at any time

Responsibilities

  • Work with different levels of personnel within the organization to analyze and establish status of each customer service level agreement.
  • Coordinate actions with internal stakeholders and legal teams on contract administration.
  • Report status of current contract processes to management.
  • Review and update contract repository.
  • Serve as a liaison between internal and external parties during contract development and negotiation stages.
  • Normal MTNN working conditions
  • May be required to work extended hours
  • Willingness to travel at any time

Requirements

Experience:   
1 - 2 year experience in the area of specialization
Proficiency in the usage of Microsoft Word, Excel and PowerPoint
Understanding of telecommunication environment.
A good first degree preferably in Administration or other related field.

Qualifications

Experience:   
1 - 2 year experience in the area of specialization
Proficiency in the usage of Microsoft Word, Excel and PowerPoint
Understanding of telecommunication environment.
A good first degree preferably in Administration or other related field.

Required Skills