Fiber Qc

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  • Location:

    Lagos, Nigeria
  • Industry:

    ICT / Telecommunications
  • Specialization:

    Telecom
  • Job Type:

    Full-time
  • Salary:

    Negotiable
  • Required Experience:

    2 to 5 years
  • Posted:

    23rd August, 2017 (2 months ago)
  • Application Deadline:

    27th November, 2017

Name: AssisttoHire.com
Email: info@assisttohire.com
Phone: 324562524
Website: assisttohire.com
Address: No. 5 Prince Adelowo Adedeji Street Lekki Lagos Nigeria,

Job Description

Our client is a reputable telecommunication giant in Africa.

Responsibilities


                               


1.Ensure Customer Satisfaction
2.New Network/Node Handover
3.Ensure Network Safety
4.Productivity improvement
5.Change Management/Access Management
6.Publication of technical cases

JOB DESCRIPTION.

1. Maintain SLAs , 
2. prepare list of requirements and common issues
3. provide solution for the same.
4. conduct regular meetings 
5. To ensure end to end handover of all nodes/network. The main handover points can be CEAS Archive, Project Documentation-6.
6.LLD/HLD/IP Sheets/Network Diagrams etc, 
7. Preventive maintenance
8. Routine maintenance as per the product requirement ,
9. Regular precaution bulletin applicability for the products 
10. Identify all important updates and upgrades and implement the same.
11. Ensure and track Backup of all nodes
12. Ensure that 3 tickets ( issues ) are closed per engineer per day to ensure KPI , 
13. Maintaining the track of software versions for different products 
14. Making extensive use of support websites for self understanding of technology,
15. Conducting knowledge sharing sessions
16. Approval Of Normal & Emergency CRs after verification of MOP/Post Checks/Pre Checks etc.
17. Access Managemnt & To ensure no unauthorized access in the network
18. Monthly Access Verification with respective ODs/Managers
19. Analysis of different technical issues20. Publishing the same on support website.

Requirements

1.Ensure Customer Satisfaction
2.New Network/Node Handover
3.Ensure Network Safety
4.Productivity improvement
5.Change Management/Access Management
6.Publication of technical cases
RESPONSIBILITIES.
1. Maintain SLAs ,
 2. prepare list of requirements and common issues
3. provide solution for the same.
4. conduct regular meetings 
5. To ensure end to end handover of all nodes/network. The main handover points can be CEAS Archive, Project Documentation-6.
6.LLD/HLD/IP Sheets/Network Diagrams etc, 
7. Preventive maintenance
8. Routine maintenance as per the product requirement ,
9. Regular precaution bulletin applicability for the products 
10. Identify all important updates and upgrades and implement the same.
11. Ensure and track Backup of all nodes
12. Ensure that 3 tickets ( issues ) are closed per engineer per day to ensure KPI , 
13. Maintaining the track of software versions for different products 
14. Making extensive use of support websites for self understanding of technology ,
15. Conducting knowledge sharing sessions
16. Approval Of Normal & Emergency CRs after verification of MOP/Post Checks/Pre Checks etc.
17. Access Managemnt & To ensure no unauthorized access in the network
18. Monthly Access Verification with respective ODs/Managers
19. Analysis of different technical issues
20. Publishing the same on support website.

Qualifications

1.Degree in Engineering ( Electrical / Telecommunication )
2. 3~5 years experience in O&M
3.Familiarityl with Huawei NE-40E/80E/5000E, N2000, U2000, L2/L3 Switches, Firewalls, and Cisco equipment

Required Skills